Courier & Express Parcel
Provide customers with the perfect last-mile experience by using the mission-critical suite of technology that increases on-time, in-full delivery metrics and scales efficiently.
HypaShip - Our Technology, Your Way
The courier and express parcels market needs technology that delivers agility and visibility and that’s exactly what the HypaShip CEP module does.
HypaShip has created technology that scales with businesses and adapts to changing needs, enabling CEP operators to make faster, reliable, customer-centric deliveries at scale. From customer acquisition through to delivery, analytics and billing, HypaShip’s CEP technology is both modular and end-to-end.
Modular, End-to-End CEP Technology
45%
Cost savings by implementing a single end-to-end platform
35%
Improvement in operational efficiencies
35%
Reduction
in emissions
35%
Reduction in distances travelled
Automate Courier Deliveries In Minutes
- Update delivery and pick-up tasks in minutes.
- Use multiple file formats are supported, such as Excel, CSV or API.
- Need minimal planning time to focus on distributing packages according to available delivery agents.
Consider All Vehicle And Driver Constraints
- Account for all variables when picking the right vehicle, such as the number of boxes, volume, weight and many more.
- Include returns to the depot for reloading or optimise deliveries to minimise time wasted, while creating the most optimal route.
- Simply add employee work hours, lunch breaks and other workflow constraints.
Real-Time Order Tracking
- Give customers real-time delivery information and accurate ETAs.
- Reduce time wasted on inbound customer enquiries about deliveries.
- Customise emails and text messages with integrated sending, in just a few clicks.
- Improve customer satisfaction with an Uber-like shipment tracking experience and a branded tracking page.
Record Delivery Of Sensitive Mail With Proof Of Delivery
- Capture digital signatures, photos and notes in the mobile app.
- Increase security when dropping off sensitive post, with customer signature collection.
- Make record keeping seamless and help resolve customer complaints easily with digitised documentation
Mobile App For Drivers
- Send routes directly to drivers’ smartphones.
- Navigate directly by drivers in the app.
- Improve information available to drivers with mid-route driving directions, including travel time available on driver screens.
- Include relevant customer information for couriers, such as phone number or gate code.
Fully Integrated Solution That Puts Businesses In Control
Provision of a complete solution to improve your agility as a business, the service provided to customers and to maximise revenue and margins.
No longer will businesses have to manage several disparate systems distributed across the organisation, many of them provided by different vendors.
HypaShip provides a complete solution that puts businesses in control of giving customers the best possible service while reducing their costs and allowing them to react more quickly to the changing demands of their markets.
Network Management
Claims
Management
PUDO / Returns Management
Customer Management
Depot
Operations
Counter
Systems
Customer Engagement Tools
Billing
Postie - On-road Technology
Key Features
- Maintain control and visibility of shipments as they move throughout global supply chains.
- Provide more cost-effective and more reliable shipping to international customers.
- Enforce corporate shipping policies and rates across multiple locations.
- Streamline workflow by integrating shipping solutions with existing material handling systems and host applications.
- Reduce cost of the global supply chain with international origin shipping within one centralised solution.
- Minimise risk of international shipments with global trade compliance features.
Improve Customer Service
Delight customers at every possible opportunity. One of the keys to maximising revenues is providing the best possible service to your customers. HypaShip’s solution ensures businesses have the right shipping solution for all worldwide customers at the right time and at the right price.
- Proactive customer service.
- Intelligent workflow and system control.
- 100% compliance.
- Improved billing accuracy.
- Efficient workflow driven by configurable technology.
- Scan-based messaging driven by on-screen rules.
- In-flight changes to delight customers.
Reduce Costs
Working in such a competitive market, it is absolutely critical that the solutions adopted allows businesses to provide the best possible service at the lowest possible cost. HypaShip’s fully integrated solution – which can cost up to 50% less than the clients’ existing platforms – allows businesses to ensure that they are working as efficiently and effectively as possible.
- Fully configurable pricing to meet the needs of sales teams and clients.
- Complete management information at every stage.
- Dynamic surcharging.
- Service excellence driven by technology.
