Eriks is a multi-billion pound leading industrial services company. The HypaShip system is used in over 300 sites in the UK.
“The system enables ERIKS UK to use multiple transport carriers to optimise both service and cost whilst enjoying the simplicity of working with one system. It provides both built-in contingency planning and the flexibility to change carriers without operational disruption. The system has a powerful rules engine that lets us automatically determine the most appropriate carrier and service, eliminating any manual decision making or need for coding on our own systems. The system also provides a single source for tracking orders and checking PODs, eliminating the need to check different carrier sites and thereby simplifying customer services. The carrier service reporting generates independent delivery performance reports and has proven a valuable tool in identifying and resolving service issues that had not previously been visible. The system also provides excellent tools to maintain and manage both prices to customers and charges from the carriers. Support throughout the implementation has been fast and friendly, and we see the system as a critical part of our distribution strategy. “
ERIKS UK, Industrial Distribution